Responsible Gaming

Last Updated: November 20, 2025

Help Line: +1 819 551 8523

Address: 1460 Richmond Rd, Ottawa, ON K2B 6S1, Canada

Our Commitment

At RedMapleLotto, we are committed to promoting responsible gaming practices. We believe that lottery participation should be an enjoyable form of entertainment, and we take our responsibility to help prevent problem gambling seriously.

Warning Signs of Problem Gambling

  • Spending more money or time on gambling than you can afford
  • Chasing losses or trying to win back money you've lost
  • Lying to family and friends about your gambling activities
  • Gambling interfering with work, school, or family responsibilities
  • Borrowing money or selling possessions to gamble

Tips for Responsible Gaming

  • Set a budget and stick to it
  • Treat lottery as entertainment, not as a way to make money
  • Never chase your losses
  • Balance lottery play with other activities
  • Play for fun, not as an escape from problems

Self-Exclusion Options

If you feel you need to take a break from lottery gaming, we offer self-exclusion options. You can contact our support team to temporarily or permanently exclude yourself from our services.

Getting Help

If you or someone you know has a gambling problem, help is available. Contact these organizations for confidential support:

  • Canadian Centre on Substance Use and Addiction: 1-866-366-3666
  • Gamblers Anonymous: Visit gamblersanonymous.org
  • Problem Gambling Institute: 1-888-391-1111

Age Restrictions

You must be at least 18 years of age to participate in lottery activities in Canada. RedMapleLotto strictly enforces age verification procedures to prevent underage gambling.

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